Privacy Policy

Floral Innovations BV respects the privacy of visitors to its website, in particular their rights regarding the automated processing of personal data. In the interest of complete transparency with our clients, we have therefore formulated and implemented a policy concerning these processing operations, their purpose, and the possibilities for data subjects to exercise their rights in the best possible way.

For more information on the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/en.

Until you accept the use of cookies and other tracking systems on this website, we will not place analytical and/or tracking cookies on your computer, mobile phone, or tablet.

By continuing to visit this website, you accept the following terms of use.

The current version of this privacy policy, available on the website, is the only version applicable while you are visiting the website, until a new version replaces it.


Article 1 – Legal Provisions

Website: FloraConcepts
Data Controller: Floral Innovations BV, Copierstraat 46, 1433 NT Kudelstaart, The Netherlands. Chamber of Commerce number: 66103247


Article 2 – Access to the Website

Access to and use of this website are strictly personal. You shall not use this website or the data and information provided on it for commercial, political, or advertising purposes, nor for any commercial offers, and in particular not for unsolicited electronic offers.


Article 3 – Website Content

All trademarks, images, texts, comments, illustrations, (animation) pictures, video clips, sounds, and all technical applications that can be used to operate the website, and more generally all elements used on this site, are protected by intellectual property laws.
Any reproduction, repetition, use, or modification, in whole or in part, in any manner whatsoever, including technical applications, without prior written consent of the data controller, is strictly prohibited.

Failure by the controller to take immediate action against any infringement shall not be construed as implicit consent or waiver of prosecution.


Article 4 – Website Management

For proper management of the website, the controller may at any time:

  • Suspend, interrupt, or restrict access to the website or certain parts thereof for a particular category of visitors;

  • Remove any information that may disrupt the operation of the website or is in conflict with national or international law or with internet etiquette;

  • Temporarily take the website offline in order to perform updates.


Article 5 – Responsibilities

The controller is under no circumstances liable for failures, malfunctions, difficulties, or interruptions in the operation of the website, resulting in the website or one of its functionalities being inaccessible.
You are responsible for the way you connect to the website. You must take all appropriate measures to protect your equipment and data, in particular against Internet virus attacks.
You are also solely responsible for the websites and data you consult on the Internet.

The controller shall not be held liable for any legal proceedings brought against you:

  • due to the use of the website or any services accessible via the Internet;

  • due to a breach of these privacy policy terms.

The controller shall not be responsible for any damages you or third parties or your equipment may suffer as a result of your connection to or use of the website. You agree not to take any action against the controller as a result.

If the controller becomes involved in a dispute arising from your use of this website, he shall be entitled to recover from you all damages that he has suffered and will suffer as a result.


Article 6 – Data Collection

Your data are collected by Floral Innovations BV and possibly by one or more external processors.
Personal data refers to any information about an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier, or one or more elements specific to physical, physiological, genetic, mental, economic, cultural, or social identity.

The personal data collected on the website are mainly used by the controller for maintaining relationships with you and, where applicable, for processing your orders.


Article 7 – Your Rights Concerning Your Data

In accordance with Article 13(2)(b) of the GDPR, everyone has the right to access, rectify, erase, or restrict the processing of their personal data, as well as the right to object to processing and the right to data portability.
You can exercise these rights by contacting us at [email protected].

Each request must be accompanied by a copy of a valid identity document signed by you, and must specify the address at which you can be contacted.
You will receive a response within one month of receipt of your request. Depending on the complexity and number of requests, this period may be extended by two months if necessary.


Article 8 – Processing of Personal Data

In the event of a breach of any law or regulation of which the visitor is suspected and for which authorities require personal data collected by the controller, such data will be provided to those authorities upon an explicit and justified request. From that moment, these data are no longer subject to the protection of this privacy policy.

If certain information is required to access specific features of the website, the controller will indicate the mandatory nature of this information when requesting the data.


Article 9 – Commercial Offers

You may receive commercial offers from the controller. If you no longer wish to receive such offers, please send an email to [email protected].

If, while visiting the website, you encounter personal data, you must refrain from collecting, misusing, or engaging in any act that infringes upon the privacy of the individual(s) concerned.
The controller is under no circumstances responsible for such actions.


Article 10 – Retention Period

The data collected by the controller will be used and retained for the period stipulated by law.


Article 11 – Cookies

A cookie is a small text file placed on your computer’s hard drive when you visit our website. It contains data allowing you to be recognized as a visitor each time you visit.
When visiting our website, a banner appears informing you about cookie use. By continuing, you accept their use. Your consent is valid for thirteen months.

We use:

  • Google Analytics (analytical cookie)

  • Hotjar (analytical cookie)

  • Functional cookies (session and login data)

  • Analytical cookies (website traffic analysis)

  • Tracking cookies (for relevant advertising)

For more information about cookie use, management, and deletion, please visit:
https://autoriteitpersoonsgegevens.nl/en.


Article 12 – Images and Products

No rights can be derived from the images of products displayed on the website.


Article 13 – Applicable Law

These terms are governed by Dutch law. In case of disputes, the court of the controller’s registered office shall have exclusive jurisdiction, unless a statutory exception applies.


Article 14 – Contact

For questions, product information, or information regarding the website itself, please contact:
Maarten van Kessel
📧 [email protected]
📞 +31 (0)6 15090685

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